Understanding Cisco Collaboration Foundations
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Goals
The Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 course gives you the skills and knowledge needed to administer and support a simple, single-site Cisco® Unified Communications Manager (CM) solution with Session Initiation Protocol (SIP) gateway. The course covers initial parameters, management of devices including phones and video endpoints, management of users, and management of media resources, as well as Cisco Unified Communications solutions maintenance and troubleshooting tools. In addition, you will learn the basics of SIP dial plans including connectivity to Public Switched Telephone Network (PSTN) services, and how to use class-of-service capabilities.
This course does not lead directly to a certification exam, but it does cover foundational knowledge that can help you prepare for several professional-level collaboration courses and exams: CLCOR (350-801), CLICA (300-810), CLACCM (300-815), CLCEI (300-820), CLAUI (300-835).
This course will help you:
- Administer a single-site Cisco Unified Communications Manager, handling daily tasks such as add, moves, changes and deletions of phones, video endpoints, and users
- Configure Jabber devices and implement common endpoint features including call park, shared lines, pickup groups, and phone button templates
- Introduce you to the SIP protocol, how calls are connected, and how media codes are determined
- Introduce you to the capabilities and basic configuration of an SIP gateway for PSTN access
- Introduce you to the dial plan elements used to route calls, and the class-of-service capabilities to control who can route calls where
- Administer Cisco Unity Connection handling daily tasks such as add, moves, and changes and deletions of voicemail boxes and users
- Administer maintenance tasks and use the troubleshooting tools available on Cisco Unified Communications Manager and Cisco Real-time Monitoring Tool
Duration
5 days (8h/day)
Training format
As a standard, we implement a full-time course (onsite or ILT *) in the ALEF Training Center. Upon agreement, it is possible to implement the course at the client's premises. The course can also be implemented online (vILT **) via a video conferencing platform - Cisco Webex meetings. Instructor- led virtual training is a combination of the best of a traditional classroom course and interactive training without having to leave your own office or the comfort of your home. Convince yourself of top quality transmission, video calls and effective team collaboration.
Explanations:
- ILT - Instructor Led-Training * - instructor-led training in the classroom. ** vILT (Virtual Instructor-Led Training) - this is a form of distance learning, where the instructor conducts training from the classroom through an online platform to which students connect from their offices or the comfort of their home.
Requirements
This course is intended to be an entry-level course. There are no specific prerequisite Cisco courses; however, the following skills are required:
- Internet web browser usability knowledge and general computer usage
- Knowledge of Cisco Internetwork Operating System (Cisco IOS®) command line
Contents
- Exploring the Path to Collaboration
- Introducing Cisco Unified Communications Manager and Initial Parameters
- Exploring Endpoints and the Registration Process
- Exploring Codecs and Call Signaling
- Managing Users in Cisco Unified Communication Manager
- Describing a Basic Dial Plan
- Descibing Class of Service
- Enabling Endpoints and Features
- Describing the Cisco ISR as a Voice Gateway
- Exploring Cisco Unified Communication Manager Media Resources
- Reporting and Maintenance
- Exploring Additional Requirements for Video Endpoints
- Describing Cisco Unity Connection
Literature
Participants will receive access to an electronic version of the study materials.
Thank you for your interest.
We will do our best to answer and arrange a term.
Thank you for your interest.
We will answer your request or comment as soon as possible.
Thank you for your interest.
We will do our best to answer and arrange a term.
Training rooms
ALEF operates with training rooms match submarine's style to unexpected, unusual while still being smart and available to work in. We have several type of rooms for small groups and up to larger rooms with modern technical equipment and supportive technologies we provide.
We also deliver the high-quality multimedia sharing for efficient, effective virtual communication on a global scale. In the Competence Center is also available Spark Board. Cisco Sparkboard integrates the most common tools needed for team collaboration in physical meeting rooms into a single elegant device. It also combines white board, video or audio conference features.
All ALEF training centres operates with testing centre that provides full acess to take an exam and get certificate provided by our vendors. ALEF provides to our customer complete management and administration.
Training rooms – Bratislava
Team of lecturers
Our team - consisting of more than 50 instructors - offers a full range of technological knowledge in the field of routing, switching, security, collaboration and data centers. The expertise of instructors is evidenced by a range of top-level international certifications.
The uniqueness of our lecturers lies mainly in their extensive experience in connection with each project, allowing them to respond very flexibly to any question or suggestion from students, and to pass on their practical knowledge to the participants of these courses. Thanks to the synergy of the company’s reliable operation and many years of experience, we have been very flexible in responding to the changes prepared in the Cisco field, so we can guarantee you a wide range of certified courses that enable you and your colleagues to acquire the necessary know-how for future certification tests.
In addition to the certified trainings, we offer special courses that are focused primarily on the development of the necessary configuration skills.
OUR KNOWLEDGE IS YOUR FUTURE
