Code: MS_MB-220 Other MICROSOFT Difficulty: Advanced

Microsoft Dynamics 365 Marketing

1 370,00 €
without VAT

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Price without VAT 1 370,00 €

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Goals

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

Duration

4 days (8h/day)

Requirements

Knowledge of the Dynamics 365 platform and an understanding of basic marketing principles.

Contents

Module 1: Configure Dynamics 365 Marketing In this module, you will learn about advanced settings, marketing content, templates and integrations in Dynamics 365 for Marketing.

  • Configure organization and management settings
  • Configure marketing settings
  • Configure events settings

Module 2: Manage segments and lists This module will review how to create, manage and use segments and subscription centers.

  • Create and manage segments
  • Create and manage subscription centers and lists

Module 3: Manage marketing forms and pages This module will cover how to create marketing forms and pages.

  • Manage forms
  • Manage marketing pages

Module 4: Manage leads, accounts, and contacts This module will cover how to manage customers as accounts or contacts, and how to nurture them through the lead lifecycle.

  • Create and manage leads
  • Manage accounts and contacts

Module 5: Manage marketing emails and customer journeys This module will cover how to create email messages and customer journeys in Dynamics 365 Marketing.

  • Create marketing emails
  • Create customer journeys

Module 6: Manage marketing emails and customer journeys This module will review the customer journey creation process.

  • Create an on-site event
  • Create a webinar event
  • Promote and manage events

Module 7: Create surveys with Dynamics 365 Customer Voice This module will demonstrate how to create and distribute surveys to customers.

  • Create a survey project
  • Create surveys with Dynamics 365 Customer Voice
  • Send Dynamics 365 Customer Voice surveys

Module 8: Analyze insights in Dynamics 365 Marketing In this module, you will learn about using insights functionality to view and analyze data related to your marketing initiatives.

  • Evaluate marketing initiatives with analytics

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Training rooms

ALEF operates with training rooms match submarine's style to unexpected, unusual while still being smart and available to work in. We have several type of rooms for small groups and up to larger rooms with modern technical equipment and supportive technologies we provide.

We also deliver the high-quality multimedia sharing for efficient, effective virtual communication on a global scale. In the Competence Center is also available Spark Board. Cisco Sparkboard integrates the most common tools needed for team collaboration in physical meeting rooms into a single elegant device. It also combines white board, video or audio conference features.

All ALEF training centres operates with testing centre that provides full acess to take an exam and get certificate provided by our vendors. ALEF provides to our customer complete management and administration.

Training rooms – Bratislava

Team of lecturers

Our team - consisting of more than 50 instructors - offers a full range of technological knowledge in the field of routing, switching, security, collaboration and data centers. The expertise of instructors is evidenced by a range of top-level international certifications.

The uniqueness of our lecturers lies mainly in their extensive experience in connection with each project, allowing them to respond very flexibly to any question or suggestion from students, and to pass on their practical knowledge to the participants of these courses. Thanks to the synergy of the company’s reliable operation and many years of experience, we have been very flexible in responding to the changes prepared in the Cisco field, so we can guarantee you a wide range of certified courses that enable you and your colleagues to acquire the necessary know-how for future certification tests.

In addition to the certified trainings, we offer special courses that are focused primarily on the development of the necessary configuration skills.

OUR KNOWLEDGE IS YOUR FUTURE

200 +

Courses

20+

Training rooms

10000+

Certificates

50+

Certified lecturers

7

Countries

Cisco Learning Partner Comptia F5 AWS Microsoft vmware palo alto

CONTACT

ALEF Distribution SK, s.r.o.
Galvaniho Business Centrum IV
Galvaniho 17/C
821 04 Bratislava 2
Slovenská republika
+421 (2) 4920 3819
sk-training@alef.com