Code: COLLAB1 Collaboration ALEF Difficulty: Advanced

Basics of Cisco Unified Collaboration implementation

Current dates

Onsite training
Bratislava, SK, Slovak

Online training
Bratislava, SK, Slovak
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The seminar is designed for participants who want to familiarize deeper with the Collaboration technology, mainly focused on the basic principles of operation and implementation of voice and video calls. By completing this five-day course, participants will be informed about the process of designing basic configurations and implementations of Cisco VoIP telephony and Video conferencing systems. Participants will be introduced components and applications that are part of UC solutions. During the seminar demonstrations of technologies and their features will be showcased, that participants will configure themselves. Endpoint devices and their functions will be presented. The seminar includes the theoretical part which focuses on the principles of operation of VoIP networks, used protocols and features of individual devices. Participants will become familiar with the preferred architecture, basics of virtualization technologies and requirements for UC applications. By attending this seminar, participants will understand the licensing models and their benefits. The seminar includes the basic configurations of Cisco Unified Call Manager (CUCM) 10.6 with registration of the UC endpoints. Further is familiarization with and basic configuration of Cisco TelePresence Video Communication Server (VCS) X8.5.


5 days (8h/day)

Training format

As a standard, we implement a full-time course (onsite or ILT *) in the ALEF Training Center. Upon agreement, it is possible to implement the course at the client's premises. The course can also be implemented online (vILT **) via a video conferencing platform - Cisco Webex meetings. Instructor- led virtual training is a combination of the best of a traditional classroom course and interactive training without having to leave your own office or the comfort of your home. Convince yourself of top quality transmission, video calls and effective team collaboration.


  • ILT - Instructor Led-Training * - instructor-led training in the classroom. ** vILT (Virtual Instructor-Led Training) - this is a form of distance learning, where the instructor conducts training from the classroom through an online platform to which students connect from their offices or the comfort of their home.


  • Preferred UC topologies, architecture and requirements
  • Components and UC applications
  • VoIP telephony fundamentals
    • Architecture
    • Components
    • Applications
    • Call processing
  • Description of protocols - RTP, RTCP, SRTP, SIP, H323, SCCP, MGCP
  • Virtualization using VMware ESX and requirements for UC applications
  • Licensing models for UC
  • Basic configuration of
    • Cisco Unified Call Manager - CUCM
    • Video Communication Server - VCS-Control
    • Video Communication Server - VCS-Expressway
    • Expressway-C
    • Expressway-E
    • Audio and video endpoints
    • Integration between CUCM, VCS, IM&P


Participants will receive access to an electronic version of the study materials.

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Training rooms

ALEF operates with training rooms match submarine's style to unexpected, unusual while still being smart and available to work in. We have several type of rooms for small groups and up to larger rooms with modern technical equipment and supportive technologies we provide.

We also deliver the high-quality multimedia sharing for efficient, effective virtual communication on a global scale. In the Competence Center is also available Spark Board. Cisco Sparkboard integrates the most common tools needed for team collaboration in physical meeting rooms into a single elegant device. It also combines white board, video or audio conference features.

All ALEF training centres operates with testing centre that provides full acess to take an exam and get certificate provided by our vendors. ALEF provides to our customer complete management and administration.

Training rooms – Bratislava

Team of lecturers

Our team - consisting of more than 50 instructors - offers a full range of technological knowledge in the field of routing, switching, security, collaboration and data centers. The expertise of instructors is evidenced by a range of top-level international certifications.

The uniqueness of our lecturers lies mainly in their extensive experience in connection with each project, allowing them to respond very flexibly to any question or suggestion from students, and to pass on their practical knowledge to the participants of these courses. Thanks to the synergy of the company’s reliable operation and many years of experience, we have been very flexible in responding to the changes prepared in the Cisco field, so we can guarantee you a wide range of certified courses that enable you and your colleagues to acquire the necessary know-how for future certification tests.

In addition to the certified trainings, we offer special courses that are focused primarily on the development of the necessary configuration skills.


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Training rooms




Certified lecturers



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ALEF Distribution SK, s.r.o.
Galvaniho Business Centrum IV
Galvaniho 17/C
821 04 Bratislava 2
Slovenská republika
+421 (2) 4920 3819