Code: COLLAB1 Unified Comm ALEF Difficulty: Advanced


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Onsite training
Prague, CZ, Czech
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The seminar is designed for participants who want to familiarize deeper with the Collaboration technology, mainly focused on the basic principles of operation and implementation of voice and video calls. By completing this five-day course, participants will be informed about the process of designing basic configurations and implementations of Cisco VoIP telephony and Video conferencing systems. Participants will be introduced components and applications that are part of UC solutions. During the seminar demonstrations of technologies and their features will be showcased, that participants will configure themselves. Endpoint devices and their functions will be presented. The seminar includes the theoretical part which focuses on the principles of operation of VoIP networks, used protocols and features of individual devices. Participants will become familiar with the preferred architecture, basics of virtualization technologies and requirements for UC applications. By attending this seminar, participants will understand the licensing models and their benefits. The seminar includes the basic configurations of Cisco Unified Call Manager (CUCM) 10.6 with registration of the UC endpoints. Further is familiarization with and basic configuration of Cisco TelePresence Video Communication Server (VCS) X8.5.


5 days (8h/day)


  • Preferred UC topologies, architecture and requirements
  • Components and UC applications
  • VoIP telephony fundamentals
    • Architecture
    • Components
    • Applications
    • Call processing
  • Description of protocols - RTP, RTCP, SRTP, SIP, H323, SCCP, MGCP
  • Virtualization using VMware ESX and requirements for UC applications
  • Licensing models for UC
  • Basic configuration of
    • Cisco Unified Call Manager - CUCM
    • Video Communication Server - VCS-Control
    • Video Communication Server - VCS-Expressway
    • Expressway-C
    • Expressway-E
    • Audio and video endpoints
    • Integration between CUCM, VCS, IM&P


Participants will receive a copy of the presentation.

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Training rooms

ALEF operates with training rooms match submarine's style to unexpected, unusual while still being smart and available to work in. We have several type of rooms for small groups and up to larger rooms with modern technical equipment and supportive technologies we provide.

We also deliver the high-quality multimedia sharing for efficient, effective virtual communication on a global scale. In the Competence Center is also available Spark Board. Cisco Sparkboard integrates the most common tools needed for team collaboration in physical meeting rooms into a single elegant device. It also combines white board, video or audio conference features.

All ALEF training centres operates with testing centre that provides full acess to take an exam and get certificate provided by our vendors. ALEF provides to our customer complete management and administration.

Training rooms - Belgrade

Team of lecturers

Our team - consisting of more than 50 instructors - offers a full range of technological knowledge in the field of routing, switching, security, collaboration and data centers. The expertise of instructors is evidenced by a range of top-level international certifications.

The uniqueness of our lecturers lies mainly in their extensive experience in connection with each project, allowing them to respond very flexibly to any question or suggestion from students, and to pass on their practical knowledge to the participants of these courses. Thanks to the synergy of the company’s reliable operation and many years of experience, we have been very flexible in responding to the changes prepared in the Cisco field, so we can guarantee you a wide range of certified courses that enable you and your colleagues to acquire the necessary know-how for future certification tests.

In addition to the certified trainings, we offer special courses that are focused primarily on the development of the necessary configuration skills.


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Training rooms




Certified lecturers



Cisco Learning Partner Comptia F5 AWS Microsoft vmware palo alto


ALEF Distribucija Adria, d.o.o.
Bulevar Mihajla Pupina 10L, 11070 Novi Beograd
+381 11 4240521