Migrating and Troubleshooting HP Enterprise Networks

Code: HP0-Y37 Vendor: HP Duration: 110 min Price: For the exact price of the test, please inquire at sk-testing@alef.com

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ALEF Distribucija Adria, d.o.o.
Bulevar Mihajla Pupina 10L
11070 Novi Beograd

Matični: 21099317 
PIB: 108950330 
Tel: +381 11 4240521
E-mail: rs-training@alef.com 

Training rooms

ALEF operates with training rooms match submarine's style to unexpected, unusual while still being smart and available to work in. We have several type of rooms for small groups and up to larger rooms with modern technical equipment and supportive technologies we provide.

We also deliver the high-quality multimedia sharing for efficient, effective virtual communication on a global scale. In the Competence Center is also available Spark Board. Cisco Sparkboard integrates the most common tools needed for team collaboration in physical meeting rooms into a single elegant device. It also combines white board, video or audio conference features.

All ALEF training centres operates with testing centre that provides full acess to take an exam and get certificate provided by our vendors. ALEF provides to our customer complete management and administration.

Training rooms - Belgrade

Team of lecturers

Our team - consisting of more than 50 instructors - offers a full range of technological knowledge in the field of routing, switching, security, collaboration and data centers. The expertise of instructors is evidenced by a range of top-level international certifications.

The uniqueness of our lecturers lies mainly in their extensive experience in connection with each project, allowing them to respond very flexibly to any question or suggestion from students, and to pass on their practical knowledge to the participants of these courses. Thanks to the synergy of the company’s reliable operation and many years of experience, we have been very flexible in responding to the changes prepared in the Cisco field, so we can guarantee you a wide range of certified courses that enable you and your colleagues to acquire the necessary know-how for future certification tests.

In addition to the certified trainings, we offer special courses that are focused primarily on the development of the necessary configuration skills.


200 +



Training rooms




Certified lecturers




Collaboration with our partners is an essential part of our growth and success.

CiscoCisco is the world’s largest supplier of network technologies that constitute the basis for data and voice communication, Internet video communication and corporate computer networks. There is a multi-level partnership between ALEF and Cisco. In the field of implementation of solutions, it is a qualified Cisco Gold Partner, and in the field of education, a qualified Cisco Learning Partner Specialized.

NetAppThe company NetApp is a global leader in data storage and data management. Thanks to continued investment in the development of its solutions, it has been able to maintain its leading position in the introduction of innovative approaches since 1992.

f5F5 helps organisations create a flexible IT infrastructure that enables them to respond immediately to business needs, thereby supporting their economic growth.

gopasGOPAS Computer School is the largest IT training provider in the Czech and Slovak market. Each year about 30 000 students attend vocational trainings, most of whom are IT professionals. In spite of operating in a relatively small market, GOPAS is one of the largest IT training service providers in Europe.

DigiskillsDigiskills helps build new digital competencies. It facilitates people’s work with technology and significantly increases their productivity and level of satisfaction. “We believe that everyone can enjoy their work. We know what hinders people at the heart of their work: routine activities, time-consuming operations, ineffective ways of communication, and outdated work habits and processes. We motivate to try new things and innovate. We are sensitive to all prejudices and concerns regarding the use of computers and smartphones. We show that technology and innovation do not only lie in sophisticated inventions, but can also make everyday life easier for all of us. We explain the technology in human language. We are not IT specialists, but users who want to get the most out of the various apps and devices. And we will teach you that, too.”

AWSAmazon Web Services (AWS) fulfils a global leading position in the field of Public Cloud and IaaS. Today AWS platform-based IT solutions count as a standard within the framework of amost every technology (Cisco, NetApp, F5, etc.) that we offer to our clients. ALEF NULA has become an official AWS Consulting Partner, enabling us to offer our clients a wide range of solutions not only in the field of public cloud or hybrid IT (a combination of on-premise and public cloud), but also specialized, free of charge seminars or customized training in these fields.

vmwareVMware is one of the largest virtualization software providers in the world. The ALEF partnership lies primarily in activities within the framework of Cisco Data Center specialization. ALEF Training Center also offers a special WMware course to manage end workstations.

Pearson VUE is a global certification authority that offers a portfolio of hundreds of IT tests in the field of information and communication technologies. It includes the technology of companies Cisco Systems, VMware, Adobe, Citrix, Tanberg and CompTIA. Pearson VUE has stringent requirements for the test centers of its partners which are met by ALEF Training Center.


The company Goodea is a leading provider of architecture related trainings and consulting services. Goodea's trainings cover the entire area of architecture from the strategic level to detailed architecture solutions.

It offers courses focused on specific standards (TOGAF, ArchiMate, Open Agile Architecture), overview courses (Enterprise architecture, Solution architecture) and courses focused on a specific area or industry (Business architecture, Banking IT architecture) or design methods and architecture management (Agile architecture).

The course is always led by experienced trainers with a long-term experience in the field which they then transform to the case studies and examples used to illustrate the topics.



Our goal is to provide professional training services and the uniqueness of our training lies in the transfer of knowledge, both at theoretical and practical level. The lecturers are professionals with many years of experience in comprehensive implementation of ICT.

This is why we appreciate the positive feedback we receive. We express thanks for all feedback, based on which we will continue to grow.

Our company, ALEF NULA has been providing training in the field of IT - including also certified and knowledge enhancing trainings - since 1995. Nowadays, we have more than 20 professionally equipped training rooms in 7 countries of Central and Eastern Europe, with more than 50 vocational trainers and over 200 courses.

Our portfolio includes on-site courses, online courses, customized training, consultations, tutorial programs and e-Learning. We regularly organize free-of-charge seminars or webinars, after which you can continue your training with the professional courses included in our offer. Thanks to this, we train over 3000 students each year.


Advice on Personal Data Protection (Information)

The information stated below was provided to you, as a personal data subject, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC - also referred to as abbreviation GDPR (General Data Protection Regulation).

The key interest and philosophy of ALEF Group companies is the satisfaction of our customers and those with whom we build mutual business relationship. For that purpose we use provided personal data, which we carefully protect and process in accordance with applicable legislation.

Below is a detailed summary of how ALEF Group incl.  

  • ALEF Distribution CZ, s. r. o., Pernerova 691/42, Praha 8, email: cz-recepce@alef.com;
  • ALEF NULA, a. s., Pernerova 691/42, Praha 8, email: cz-recepce@alef.com;
  • ALEF Distribution SK, s. r. o., Galvaniho Business Centrum IV, Galvaniho 17/C, Bratislava 2, email: sk-reception@alef.com;
  • ALEF Distribution HU Kft., Váci út 30. 3. emelet, 1132 Budapest, email: hu-info@alef.com;
  • ALEF distribucija SI, d.o.o., Brnčičeva 15B, Ljubljana, email: si-info@alef.com;
  • ALEF Distribucija d.o.o., Ul. Grada Vukovara 284, Zagreb, email: hr-info@alef.com;
  • ALEF Distribucija Adria, d.o.o., Bulevar Mihajla Pupina 10L, Novi Beograd, email: rs-info@alef.com;
  • ALEF Distribution RO, Str. Oltetului Nr. 15, Bucuresti, email:  ro-backoffice@alef.com

receive, process and store the personal data provided and what are the data subjects' rights under current legislation.

What personal data do we use and to whom do we access it?

ALEF Group companies (Controller) process the data only for purposes related to organizing seminars and training (organizational part ALEF Training, http://training.alef.com/en). Data includes name, surname, e-mail.

Recipient of such personal data is the Controller and any entity linked in any way to the Controller in terms of assets, whether directly or indirectly, and entities that are members of the ALEF Group, even in the case such entity is in a third country (i.e. outside the European Union), if the European Commission has decided that such third country ensures the appropriate level of personal data protection (for a list of countries see, for example, https://www.coe.int/en/web/conventions/full-list/-/conventions/treaty/108/signatures a https://eur-lex.europa.eu/legal-content/CS/TXT/?uri=CELEX%3A32016D1250) and employees of the aforementioned entities. Business partners of the Controller, entities linked to the Controller in terms of assets, Processors of personal data or public power authorities  can also be recipients of personal data.

What is the purpose of personal data processing?

Provided personal data is used only for purposes related to providing our services of seminars and training organization.

What is the legal basis for personal data processing?

In case of personal data provided  for purposes related to providing our services of seminars and training organization, we process your personal data in the above mentioned scope in our legitimate interest because we need to identify your person to necessary extent.

How long is the personal data stored?

Personal data is stored for the duration of the business relationship and then for a period of 4 years after its end.

As a personal data subject, what are your rights?

Request from the Controller access to the personal data, i.e. you have the right to obtain from the Controller a confirmation as to whether or not your personal data are being processed, and, where this is the case, you have the right to access them together with the following information:

  • The purposes of processing;
  • The categories of personal data concerned;
  • The recipients or categories of recipient to whom the personal data have been or will be disclosed;
  • The envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  • The existence of the right to request from the Controller rectification or erasure of personal data or restriction of processing of personal data or to object to such processing;
  • The right to lodge a complaint with a supervisory authority;
  • All available information about the sources of personal data;
  • The existence of automated decision-making, including profiling, about the procedure used, as well as the significance and the envisaged consequences of such processing for me;
  • The right to be informed about appropriate safeguards that relate to the transfer of personal data to third countries (i.e. outside the European Union), in the event the personal data are transferred over to such third country;
  • The Controller shall provide you with a copy of the personal data undergoing processing.

Request the rectification of personal data, i.e. to have the Controller, without undue delay, rectify inaccurate personal data concerning you, and taking into account the purpose of the processing, you also have the right to have incomplete personal data completed, including by means of providing a supplementary statement;

Request the erasure of personal data (“right to be forgotten”), i.e. to obtain from the Controller the erasure of personal data concerning you without undue delay, where one of the following grounds applies:

  • The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
  • You withdrew consent on which the processing is based and there is no other legal ground for the processing;
  • The personal data have been processed unlawfully;
  • The personal data have to be erased for compliance with a legal obligation;
  • The personal data have been collected in relation to the offer of information society services;
  • The right to erasure does not apply if there is an exception, in particular because processing of personal data is necessary for:
  • Exercising the right of freedom of expression and information;
  • Compliance with a legal obligation which requires processing by Union or Member State law to which the Controller is subject;
  • For the establishment, exercise or defence of legal claims;

Request restriction of processing of personal data, i.e. the right for the Controller to restrict the processing of personal data in any of the following cases:

  • You contest the accuracy of the personal data processed, processing will be restricted for a period enabling the Controller to verify the accuracy of the personal data;
  • The processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
  • The Controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims;
  • You objected to processing of personal data in the event the personal data are processed for the purpose of legitimate interests of the Controller, including profiling, in such case the Controller will no longer process the personal data, unless legitimate reasons for processing are proved that dominate over the interests or rights and freedoms of the personal data subject, or the establishment, exercise or defence of legal claims;

Where processing has been restricted personal data shall, with the exception of their storage, only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the Union or of a Member State;

Personal data portability, i.e. the right to have the Controller transfer your personal data processed automatically based on your consent to another Controller in a structured, commonly used and machine-readable format; when exercising your right to data portability you have the right to have the personal data transmitted directly from one controller to another, where technically feasible;

The right to object; in the event your personal data are processed for direct marketing purposes, you have the right to object at any time to processing of personal data concerning you for such marketing, which includes profiling to the extent that it is related to such direct marketing, and in such case the personal data will no longer be used for such purposes.

File a complaint, for example by sending an e-mail or letter to the Controller’s contact details specified above; a complaint about the Controller’s actions can be made to the Office for Personal Data Protection, registered office: Pplk. Sochora 27, 170 00 Prague 7, Czech Republic.

You can apply all of the above mentioned rights to the Administrator by sending an e-mail to the addresses given in the introductory part of this information or by letter.

Terms and conditions

Contract terms and conditions of trainings and tests held by

ALEF Distribucija Adria, d.o.o. (hereinafter referred to as: “T&Cs”)

Version 1.0
Effective from 01.01.2019

1. Introduction

These contract terms and conditions preside over the legal relations between the client and the training provider regarding trainings and / or courses and / or tests (hereinafter referred to as: “Trainings”), with the training provider being ALEF Distribucija Adria, d.o.o., registration no.: 21099317, registered office: Bulevar Mihajla Pupina 10L, 11070 Belgrade, registered at the Municipal Court of Belgrade (hereinafter referred to as: “ALEF”).

These business terms and conditions may be unilaterally changed by ALEF. The rights and obligations of the client and of ALEF are always governed by the prevailing version of the T&Cs effective at the time the order was made to ALEF; this version of the wording of the T&Cs is binding for the client.

It is the responsibility of the client to continuously monitor the prevailing wording of the T&Cs (the wording of the T&Cs is regularly marked with the version number) and to be aware of its contents. All versions of the T&Cs, including the prevailing version, are published on ALEF’s website: https://training.alef.com/rs.

Training prices are listed on the website. The listed prices do not include VAT.

2. Ordering a training

The training order can be submitted via the website https://training.alef.com/rs or by e-mail to rs-training@alef.com. Each order must include the necessary data for invoicing and registering, namely:

  • data of the legal entity or natural person (the client) for which the invoice will be issued, including the registered office and tax number if the entity or person is subject to VAT;
  • an explicit reference that the order is governed by the rights and obligations contained in the prevailing T&Cs published on ALEF’s website https://training.alef.com/rs, which the client is aware of and abides by;
  • the names and contact information of the training participants;
  • the type of training and the date the participant(s) wish to attend;
  • the selected method of payment (invoice, ALEF Training Credits or Cisco Learning Credits, if available to the client).

Upon receipt of the order, an ALEF representative from the ALEF Training Team will send the order confirmation to the client and each registered participant within 48 hours if the training date is available. In the event that the date of the selected training is unavailable, the client and each registered participant will be contacted with alternative dates.

The participants will receive an electronic invitation at least one week before the start of training with more detailed organizational information such as the training start date, the venue, and parking options.

3. Paying for a training

The participation fee includes teaching, access to computer technology, study materials and the issuance of a certificate of completion of the training. The price of the training also includes various soft drinks and a hot lunch if the training takes place on the premises of ALEF Distribution HU Kft. In the event the training is held off company premises, refreshments and lunch are subject to a separate agreement between the client and ALEF.

Repeat clients can make payment after the training typically within 30 business days of receiving an invoice. New clients will be issued a deposit invoice which must be paid prior to commencement of the training. Following the training, the client is issued an invoice - a tax certificate. In the event payment is received timely and in full, each subsequent training will be payable as in the case of repeat ALEF clients (i.e. payment is due within 30 business days of receiving the invoice).

If the company has ALEF Training Credits (ATC), these may be used to pay for the given training. The ALEF Training Team will provide information about the available credits and how to use them.

If the company has Cisco Learning Credits (CLC) available, these can only be used for certified Cisco training.

In the event of late payment of the training price, the client must pay ALEF a late payment fee of 0.05% of the balance for each day the payment is late.

4. Cancellation policy

The request for free cancellation of participation in certified training must be provided at least 35 business days before the start date of the training by email to rs-training@alef.com or to the representative from the ALEF Training Team who confirmed the order. In case of cancellation less than 35 business days before the start date of the training, the cancellation policy is as follows:

  • cancellation of participation in a certified training less than 35 business days before the date of the start date of the training - cancellation fee (excluding VAT) is 50% of the training price (excluding VAT);
  • cancellation of participation in a certified training less than 10 business days before the start date of the training - cancellation fee (excluding VAT) is 100% of the training price (excluding VAT).

The request for the cancellation of non-certified trainings must be sent no later than 10 business days before the date of commencement of the training. If the request is sent later, a cancellation fee (excluding VAT) of 100% of the training price (excluding VAT) will be charged.

Cancellation fees are due within 14 business days of receipt of the invoice.

Upon registering for a certified test following the completion of a certified training, the certified test is non-cancellable. The test date may be changed by contacting the respective representative of the ALEF Training Team no later than 3 business days before the scheduled test date.

An administrative fee of EUR 20 (excluding VAT) will be charged for the second change of the test date. This administrative fee is payable within 14 business days of receipt of the invoice. Information on the date change must be sent no later than 3 business days before the test date to rs-training@alef.com. If a change of date is possible, it will be confirmed by ALEF.

In the event of a delay in the payment of the cancellation fee or administrative fee, 0.05% interest will be charged on the balance each day the payment is late.

5. Organizational changes

The ALEF Company (ALEF Training Team) reserves the right to cancel the planned training date in case of unexpected events, such as the lecturer falling ill or the interruption of utilities or services (electricity, internet, etc.).

ALEF also reserves the right to cancel the training date if the number of participants is insufficient to complete the training. In this case, the client and the registered participants will be contacted with a new possible date.

6. Electronic materials

In connection with the new trend of providing electronic training materials for certified Cisco trainings, participants must bring their laptop with them. Alternatively, they can request a free loaner laptop at least one week prior to the start date of the training.

7. Final provisions

These T&Cs and the legalities arising or relating to them, including also non-contractual legal relations (if their application of law is deemed acceptable), are governed by the regulations of the Republic of Serbia with the exclusion of collusion rules of international private law. For any issues not regulated by these T&Cs, the legal relationship between the client and ALEF are regulated by the provisions of the Civil Code.

In the event of disputes under T&Cs, the jurisdiction of the relevant courts of first instance are as follows: if a regional court has material jurisdiction, the court with local jurisdiction is the Municipal Court of Belgrade, if a district court has material jurisdiction, the court with local jurisdiction is also the Municipal Court of Belgrade.

The provisions of the previous sentence are only binding if the client and ALEF establish an entrepreneurial relationship during their course of business.

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