Designing Cisco Network Services Architecture
After completing this course, you will be able to: Discuss the enterprise network needs for performance, scalability, and availability Describe how the enterprise network architecture is used as a framework for ...
Administering Cisco Unified Contact Center Enterprise Part 1
Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality.
Administering Cisco Unified Contact Center Enterprise Part 2
Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate advanced proficiency with add / move / change of the ACD / PBX (agent / skill) environment of UCCE.
Implementing Cisco Unified Communications Manager Part 1
Getting familiar with the Cisco Unified Communications Manager Architecture, voice gateway configurations, preparation for CIPT1 certification (part of CCNP Voice- Cisco Certified Network Professional Voice.
Implementing Cisco Unified Communications Manager Part 2
Improving knowledge of Cisco Unified Communications Manager, preparation for CIPT2 certification (part of CCNP Voice - Cisco Certified Network Professional Voice)..
Implementing Cisco IP Telephony and Video, Part 1
Implementing Cisco IP Telephony and Video, Part 2
Introducing Cisco Cloud Administration
Upon completion of this course, you will be able to: Identify the components of the Cisco Cloud management software solution Understand the fundamentals of Cloud infrastructure administration Describe reporting and ...