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QoS Implementation on Cisco Devices
To identify, describe, and correctly implement the appropriate QoS mechanisms required to create an effective administrative policy providing QoS..
Troubleshooting Cisco Unified Communications
Improving problem solving skills. Solving simple as well as complex problems related to Cisco Unified Communications Manager, voice gateways, Cisco Unity and network issues. Preparations for TVOICE certification ...
Cisco Unified Communication Architecture & Design
Aim of this course is to understand the Cisco Unified Communication architecture, its implementation in relation to today's infrastructure and Call Control components. Throughout the course you will design LAN, as ...
Unified Contact Center Express & Unified IP IVR Deployment
Implementing smaller Call Center (IPCC Express).
The aim of this course is to gain basic knowledge in the field of VoIP and other related topics. The participants will see and understand the risks and benefits of converged networks.
VoIP Introduction on Cisco Products
Participants will be able to integrate current voice infrastructure into data network, assure voice transmission across LAN/WAN networks with desired quality of service and interconnect data network (with integrated ...
VoIP Signaling Protocols
Detail view of the signalling protocols that are used in VoIP networks - H.323, SIP, MGCP and SCCP signaling protocols, students will check all by practical configurations..
Implementing Cisco IP Telephony
Objective of this course is to provide a basic overview of the functionality of Cisco IP telephony, its implementation and configuration. The course is intended both for specialists initially focused on data ...
Advanced Cisco Unified Communication
Getting familiar with open interfaces of the Cisco Unified Communications Manager, integration capabilities and customization options of IP phones based on the customer needs. In addition, demonstration of multimedia ...
Advanced CUCM administration and signaling protocols
The main objective of the training is to expand the knowledge previously obtained in courses focusing on voice transmission in data networks. Emphasis is placed on advanced administration, troubleshooting and ...
Customer Voice Portal Implementation
Upon completing this course, the learner will be able to meet these overall objectives: Explain the components, function, and call flow of a Cisco Unified CVP solution when it is deployed in either a standalone or ...