Code: CLACCM Collaboration CISCO Difficulty: Beginner

Implementing Cisco Adv. Call Control and Mobility Services

On request
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(5 days (8h/day))
Slovak
Bratislava Slovakia
On request
Price

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Onsite training
Prague, CZ, Czech

Onsite training
Bratislava, SK, Slovak

Onsite training
Prague, CZ, Czech
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Duration

5 days (8h/day)

Requirements

Before taking this course, you should have the following knowledge and skills:

  • Internet web browser usability knowledge and general computer usage
  • Basic understanding of networking technologies
  • Basic understanding of voice and video
  • Describe the different codecs and how they are used to transform analogue voice into digital streams
  • Knowledge of Cisco Internetworking Operation System (Cisco IOS XE) command line
  • Describe the Cisco Collaboration solutions architecture
  • Define collaboration and describe the main purpose of key devices in a Cisco collaboration on- premises deployment model
  • Configure and modify required parameters in Cisco Unified CM including service activation, enterprise parameters, CM groups, time settings, and device pool
  • Deploy and troubleshoot IP phones via manual configuration within Cisco Unified CM
  • Describe and configure endpoints and commonly required features
  • Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H.323, Media Gateway
  • Control Protocol (MGCP), and Skinny Call Control Protocol (SCCP)

  • Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
  • Define Quality of Service (QoS) and its models
  • Describe the call setup and teardown process for a SIP device including codec negotiation using Session Description Protocol (SDP) and media channel setup
  • Manage Cisco Unified CM user accounts (local and via Lightweight Directory Access Protocol [LDAP])
  • Describe a dial plan and explain call routing in Cisco Unified Communications Manager
  • Configure dial plan elements within a single site Cisco Unified CM deployment including Route Groups, Local Route Group, Route Lists, Route Patterns, Translation Patterns, Transformations, SIP Trunks, and SIP Route Patterns
  • Implement basic globalized call routing within a Cisco Unified Communications Manager cluster
  • Configure calling privileges in Cisco Unified Communications Manager
  • Implement toll fraud prevention
  • Implement common endpoint features including call park, softkeys, shared lines, and pickup groups
  • Implement Public Switched Telephone Network (PSTN) access using Media Gateway Control Protocol (MGCP) gateways
  • Implement a Cisco gateway for PSTN access
  • Deploy a simple SIP dial plan on a Cisco Interrupt Service Routine (ISR) gateway to enable access to the PSTN network
  • Implement and troubleshoot media resources in Cisco Unified Communications Manager
  • Manage Cisco Unified CM access to media resources available within Cisco Unified CM and Cisco ISR gateways
  • Describe tools for reporting and maintenance including Unified Reports, Real Time Monitoring Tool (RTMT), Distributed Resource Scheduler (DRS), and Call Detail Records (CDRs) within Cisco Unified CM

The following Cisco courses can help you gain the knowledge you need to prepare for this course:

  • Understanding Cisco Collaboration Foundations (CLFNDU)
  • Implementing and Operating Cisco Collaboration Core Technologies (CLCOR)

Contents

  • Analyzing and Troubleshooting Signaling and Media Protocols
  • Implementing Cisco Unified Communications Manager Supplemental Services
  • Implementing Call Coverage in Cisco Unified Communications Manager
  • Configuring and Troubleshooting Cisco Unified Communications Manager Device Mobility
  • Configuring and Troubleshooting Cisco Unified Communications Manager Extension Mobility
  • Configuring and Troubleshooting Cisco Unified CM Unified Mobility
  • Implementing Cisco Unified Communications Manager Express
  • Implementing Globalized Call Routing
  • Implementing Remote Site Survivability
  • Implementing Call Admission Control in Cisco Unified Communications Manager
  • Implementing URI Calling in Cisco Unified Communications Manager
  • Troubleshooting Multisite Cisco Unified Communications Manager Deployments
  • Examining Global Dial Plan Replication
  • Configuring and Troubleshooting Cisco Unified Border Element

Lab outline

  • Analyze SIP, H.323, and Media Protocols
  • Troubleshoot SIP and Media Protocols
  • Implement Cisco Unified Communications Manager Supplemental Services
  • Implement Call Hunting and Call Queueing in Cisco Unified Communications Manager
  • Configure Device Mobility
  • Troubleshoot Cisco Unified Communications Manager Device Mobility
  • Configure Cisco Unified Communications Manager Extension Mobility
  • Troubleshoot Cisco Unified Communications Manager Extension Mobility
  • Configure Cisco Unified Mobility
  • Troubleshoot Cisco Unified Mobility
  • Implement Endpoints in Cisco Unified Communications Manager Express
  • Implement Endpoint Addressing and Call Routing in Cisco Unified Communications Manager Express
  • Implement Calling Privileges in Cisco Unified Communications Manager Express
  • Implement Hunt Groups, Call Park, and Paging in Cisco United Communications Manager Express
  • Implement Globalized Call Routing
  • Implement TEHO, PSTN Backup, and CoS in a Globalized Call-Routing Deployment
  • Implement MGCP Fallback and Survivable Remote Site Telephony
  • Implement Call Admission Control
  • Implement a URI-Based Dial Plan for Multisite Deployments
  • Troubleshoot Globalized Call Routing
  • Troubleshoot Call Admission Control
  • Implement Global Dial Plan Replication
  • Implement Cisco Unified Border Element
  • Troubleshoot Cisco Unified Border Element

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Training rooms

ALEF operates with training rooms match submarine's style to unexpected, unusual while still being smart and available to work in. We have several type of rooms for small groups and up to larger rooms with modern technical equipment and supportive technologies we provide.

We also deliver the high-quality multimedia sharing for efficient, effective virtual communication on a global scale. In the Competence Center is also available Spark Board. Cisco Sparkboard integrates the most common tools needed for team collaboration in physical meeting rooms into a single elegant device. It also combines white board, video or audio conference features.

All ALEF training centres operates with testing centre that provides full acess to take an exam and get certificate provided by our vendors. ALEF provides to our customer complete management and administration.

Training rooms - Bucharest

Team of lecturers

Our team - consisting of more than 50 instructors - offers a full range of technological knowledge in the field of routing, switching, security, collaboration and data centers. The expertise of instructors is evidenced by a range of top-level international certifications.

The uniqueness of our lecturers lies mainly in their extensive experience in connection with each project, allowing them to respond very flexibly to any question or suggestion from students, and to pass on their practical knowledge to the participants of these courses. Thanks to the synergy of the company’s reliable operation and many years of experience, we have been very flexible in responding to the changes prepared in the Cisco field, so we can guarantee you a wide range of certified courses that enable you and your colleagues to acquire the necessary know-how for future certification tests.

In addition to the certified trainings, we offer special courses that are focused primarily on the development of the necessary configuration skills.

OUR KNOWLEDGE IS YOUR FUTURE

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CONTACT

ALEF Distribution RO 
B-dul Dimitrie Pompeiu nr. 6E, Pipera Business Tower, et. 8, Sector 2, Bucuresti
+40-21-331.00.67 / 68 / 69
ro-training@alef.com