SIP Deep Dive
In today's Unified Communications networks, SIP protocol is used whether for communication between endpoints, but also between different server systems. In this course, the participants will 'dive' into theoretical ...
Administering Cisco Unified Contact Center Enterprise Part 1
Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality.
Administering Cisco Unified Contact Center Enterprise Part 2
Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate advanced proficiency with add / move / change of the ACD / PBX (agent / skill) environment of UCCE.
Cisco Unified CollaborationBasics
The seminar is designed for beginners in UC Technologies, suitable for sales representatives. In two days participants will be introduced components, basic functions, architecture and endpoints of VoIP solutions.
Cisco Unified CollaborationImplementation Basics
The seminar is designed for participants who want to familiarize deeper with the Collaboration technology, mainly focused on the basic principles of operation and implementation of voice and video calls.
Advanced configuration of Cisco Unified Collaboration
The objective of this five day seminar is to update the participants how to properly proceed with a comprehensive design and integration of Cisco VoIP telephony and video conferencing systems.
Implementing Videoconf. in theCisco Unified Collaboration
The objective of this four day seminar is to update the participants how to properly proceed in the implementation and administration of Cisco Unified Collaboration videoconferencing systems.
Deploying Cisco Unified Contact Center Enterprise 2.0
Upon completing this course, the learner will be able to meet these overall objectives: These are the ones listed in the Objectives Table I put together: Identify the basic components and operations of the Unified ...
Deploying Cisco Unified Intelligence Center
A tanfolyam során a résztvevő széleskörű átekintést kap a Cisco Unified Intelligence Center megoldásáról. A tanfolyam során bemutatásra kerül, hogy hogyan installálják, adminisztrálják és biztosítsák megfelelően a ...
Unified Contact Center Express & Unified IP IVR Deployment
Kisebb Call Center-ek telepítése.
The contents of this seminar is familiarization with products and services in voice as well as video networks. We will take a look at the issues and specifications of traditional analog networks, following the ...
VoIP Introduction on Cisco Products
This 4-day seminar contains theoretical as well as practical sections, that will present to the participants how analog voice networks, VoIP networks and Video communication do function.
Advanced CUCM administrationand signaling protocols
By completion of this course participant will understand the internal processes of voice gateway, will be able to analyze calls passing through the voice gateway, which is necessary to implement, operate and possibly ...
Understanding CiscoCollaboration Foundations
Az Understanding Cisco Collaboration Foundations (CLFNDU) 1.0 lehetőséget nyújt a kellő tudás és képesség megszerzésére az egyszerűbb, egy telephelyes, SIP gateway-jel rendelkező Cisco® Unified Communications Manager ...
Configuring Cisco UnifiedComputing System
Goals The Configuring Cisco Unified Computing System (DCCUCS) v1.0 shows you how to deploy, secure, operate, and maintain Cisco Unified Computing System (Cisco UCS) B-series blade servers, Cisco UCS C-Series, and ...