Administering Cisco Unified Contact Center Enterprise Part 1
Administering Cisco Unified Contact Center Enterprise Part 2
Implementing Cisco Collaboration Applications
Course is focused on integration of Cisco Unified Presence, Cisco Unity Express and Cisco Unity Connections. CAPPS certification id part of CCNP - Cisco Certified Network Professional Voice.
Implementing Cisco Collaboration Devices
After successful completion of this course, the you will be able to: Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows Provide an overview of ...
Cisco Unified CollaborationBasics
Describe a systematic methodology to troubleshoot issues in Cisco collaboration deployments Troubleshoot issues that relate to Cisco Unified Communications Manager Troubleshoot issues that relate to Cisco ...
Implementing Videoconf. in theCisco Unified Collaboration
Deploying Cisco Unified Intelligence Center
Upon completing this course, the learner should be able to meet these overall objectives: Provide a comprehensive overview of Cisco Unified Intelligence Center. Demonstrate how to install, administer, and provide ...