Troubleshooting and Maintaining Cisco IP Networks (TSHOOT) v2.0 is an instructor-led training course
that is presented by Cisco training partners to customers who use Cisco products. This five-day
course is designed to help network professionals improve the skills and knowledge that they need to
maintain their network and to diagnose and resolve network problems quickly and effectively. It also
assists the network professional in preparing for Cisco CCNP® certification. This course is a
component of the CCNP curriculum. The course is designed to teach professionals who work in complex
network environments the skills that they need to maintain their networks and to diagnose and
resolve network problems quickly and effectively. The course will provide information about
troubleshooting and maintaining particular technologies, as well as procedural and organizational
aspects of the troubleshooting and maintenance process.
Upon completing this course, you will be able to meet these overall objectives:
Plan and document the most commonly performed maintenance functions in complex enterprise
Develop a troubleshooting process to identify and resolve problems in complex enterprise
Select tools that best support specific troubleshooting and maintenance processes in large,
complex enterprise networks
Practice maintenance procedures and fault resolution in switching-based environments
Practice maintenance procedures and fault resolution in routing-based environments
Practice maintenance procedures and fault resolution in a secure infrastructure
Troubleshoot and maintain integrated, complex enterprise networks
Duration in days:
The knowledge and skills that you are recommended to have before attending this course are as
Cisco CCNA® certification (ICND1 and ICND2 course)
SWITCH and ROUTE course (CCNP
Module 1: Tools and Methodologies of Troubleshooting (Diagnostic Principles, Troubleshooting
Methods, Structured Network Troubleshooting, Following the Traffic Path, Layer 2 Switching Process,
Layer 3 Routing Process, Debug Commands,...)
ALEF Training has 5 training rooms. Three of these classrooms are named by continents - Australia, and Europe has a capacity of 8 seats, Africa for 12 points. There are still classrooms engine room (12 seats) and the Competence Center with 18 seats.
We continuously modernize the training rooms. In the Competence Center we use for training and seminars Cisco Spark Board. Spark board is essentially a giant tablet that combines the functions and whiteboard screen for video conferencing. You have the unique opportunity to experience the modern medium of communication.
Training rooms – Bratislava
Training rooms – Prague
Training rooms – Budapest
Team of instructors
Our team, consisting of more than 50 lecturers, offers a full range of technologies in the area of routing and switching, security, collaboration and data centres.
The uniqueness of our lecturers lies mainly in the fact that they have extensive practical experience from various projects. They can thus respond very flexibly to any question or comment from the students. The lecturers pass their practical knowledge on to the participants of the trainings. Thanks to the synergy of the reliable operation of the company and years of experience, we have been able to respond flexibly to the upcoming changes in Cisco specializations, so we can guarantee a wide range of certified courses that will allow you and your colleagues to acquire the necessary know-how for the subsequent certification tests.
In addition to the certified trainings, we offer special courses that are focused primarily on the development of the necessary configuration skills.
ALEF NULA provides training since 1995.
In that time has trained tens of thousands of participants. The uniqueness of our training is to transfer knowledge both on theoretical and practical level. Among the largest customers include: T-Mobile, Vodafone, Orange, Telefonica O2, Škoda Auto, Peugeot Citroën Automobiles, Siemens and others.
Our training customers include:
Peugeot Citroën Automobiles
Hewlett – Packard Slovakia
Telefónica O2 Czech Republic,a.s.
AT&T Global Network Services Slovakia
Collaboration with our partners is an essential part of our growth and success.
Cisco is the largest provider of networking technologies in the world that are the basis of data, voice and video communications on the Internet and corporate computer networks. ALEFs partnership with Cisco has multiple levels. In the area of solution implementation it is a Cisco Gold Partner, in the area of education it is a Specialized Cisco Learning Partner.
NetApp is a world leader in storage and management dat. Due to continuous investment in the development of their solutions able since 1992 to hold long-term leadership in introducing innovative approaches.
IronPort je dodávateľom unikátnej technológie, v súčasnosti patriacej do portfólia Cisco Systems, ktorá sa zameriava na e-mailovú a webovú bezpečnosť. Alef je jediným distribútorom IronPortu v Českej republike a na Slovensku, ako jediný prevádzkuje IronPort Authorized Training Center v Českej a Slovenskej republike.
F5 Networks is the global leader in solutions for the secure distribution and management of communications traffic applications. F5 provides comprehensive solutions focused on acceleration, security and availability of applications to maximize the user experience.
VMware is one of the largest providers of virtualization software in the world. ALEF partnership consists primarily of activities within the scope of Cisco Data center specialization. ALEF Training also offers a special Vmware course for the administration of end stations.
Pearson VUE is a global certificate authority, which offers a portfolio of several hundred tests in the field of information-communications technology. It covers the technology company Cisco Systems, VMware, Adobe, Citrix, CompTIA or Tanberg. The test centers of their partner Pearson VUE puts stringent requirements to meet ALEF Training.
The GOPAS Computer School is the largest information technology training provider on the Czech and Slovak markets. The technical courses are attended annually by almost 30,000 students, most of them IT specialists. Despite operating on a relatively small market, GOPAS is among major IT training providers in Europe.
Goodea Company is engaged in consulting and educational activities.
In case of interest, please do not hesitate to contact us.
ALEF NULA, a.s. U Plynárny 1002/97 101 00 Praha 10 Česká republika